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March 2020

COVID-19 Sanitizing And Disinfectant Statement

Due to the recent COVID-19 virus pandemic and the need to effectively combat its spread, the following information is being provided for guidance of cleaning Altro floor and wall products.

There are many disinfectants that are effective with eliminating the COVID-19 (Coronavirus). However, it is important to note than in order for disinfectants to be fully effective on surfaces, a thorough cleaning is essential (from CDC Guidelines). The processes of cleaning and disinfecting are different and equally important.

Disinfection is the process of eliminating or reducing harmful microorganisms from inanimate objects and surfaces. To effectively sanitize or disinfect an area, you must remove dirt and debris from the surface first. Sanitizers and disinfectants cannot effectively penetrate through dirt and debris to work properly. For guidance on cleaning Altro flooring, see our cleaning and maintenance guide on our website.
Please note:
  • Sanitizer will reduce and lower the number of bacteria on a surface.
  • Disinfectant will kill specified fungi, bacteria, and viruses (these disinfectant chemicals must be EPA registered for the specified target).
  • Disinfectant chemical selection will be part of the facilities Infection Control and Environmental Services plan and will not, nor can they be, specified by a flooring manufacturer.
There are many disinfectants that are proven to kill COVID-19. Here are a couple common agents with which we have experience and know that if used properly have been shown not to cause damage to our floors and walls.

Recommended products
  • Professional Lysol Disinfectant Spray (EPA Registration Number: 777-99) is easy to use and can be sprayed on hard-to-wipe surfaces. For mopping and cleaning water.
  • Virex II 256 by Diversey Inc. is approved by the CDC and has been used on our floors in the past without damage.
All disinfectant products if not used per instructions and recommendations may in fact damage a floor and impact both individual and environmental health.

For a full list of approved disinfectants for use against COVID-19, visit the CDC website at:

Detergent or disinfectant?
Cleaning with detergent and water is usually adequate for surfaces such as floors, and thorough cleaning renders most items free of infection risk. Disinfectants should only be used on environmental surfaces where potential risks are identified (e.g., decontamination of potentially infectious spills, isolation rooms or ambulances). When patient is discharged or when isolation is discontinued, areas should be cleaned thoroughly and the surfaces wiped over with the appropriate disinfectant.
For additional CDC information, please visit:

Please note that Altro is not the expert in disinfecting or chemicals needed or used for these processes, and we cannot assume responsibility for any damage that may be caused to any Altro floor or wall product by the use of disinfecting chemicals or disinfecting cleaning procedures. All assurances of a product’s effectiveness and suitability must come from the product/disinfectant manufacturer.

Download the COVID-19 sanitizing and disinfectant statement PDF
Posted: 3/17/2020 7:37:14 PM by Jesse Wade | with 0 comments

Message from our CEO

With the fast-changing COVID-19 situation, we understand what challenging times these are for everyone: for you, your business and your family. As a family business ourselves, our priority is taking care of our colleagues, our customers, partners and suppliers.

We have introduced extra measures across our sites to look after our colleagues and all those who still need to come to our premises in person, including delivery staff: we are promoting social distancing at work; encouraging those who can work from home to do so, including both office and field teams; postponing any non-essential visits and events; implementing more vigorous cleaning regimes; and employing video technology to conduct meetings and customer visits wherever possible.

With this in mind, I wanted to get in touch with you personally to explain what steps we are taking at Altro to continue supporting you with your business.

The Global Altro Leadership Team is meeting daily to consider the latest government guidance in those markets in which we operate. As a global business with local presence, we can respond swiftly to regional customer needs and are structured in such a way that we are able to maintain stock levels and global supplies. I want to reassure you that we are very much open for business as usual and will do everything we can to respond to your individual circumstances.

In the coming days and weeks, we will keep you updated on how we are responding to the evolving situation. You will shortly hear from us about all the different ways you can stay in touch with us, so that we can carry on working together. Should you have any queries whatsoever, please do not hesitate to get in touch with your regular, local Altro contact.

I would like to take this opportunity to wish you, your family and colleagues good health and assure you that we are doing everything we can to maintain the excellent level of customer service that you have come to expect from Altro.

With kind regards

Richard Kahn
CEO Floors and Managing Director, Altro Group

Posted: 3/19/2020 1:56:04 PM by Jesse Wade | with 0 comments